FAQ
Question: Roibos what varieties are available in your online store?
Answer: The online store contains almost all varieties of tea in the category Roibos. For example:
Question: Where can I see the quality certificates of tea from the category Roibos?
Answer: We sell only high quality and certified tea in the category Roibos, time-tested, personally by us and our clients. You can familiarize yourself with the quality certificate for the products presented in our online store on the page «Licenses and certificates». All tea products presented in our store are thoroughly tested, taking into account the high standards of product quality assessment.
Question: Do you deliver tea category Roibos in Ukraine?
Answer: We will be happy to deliver you products from the category Roibos cash on delivery or prepayment to any point in Ukraine and Kiev by the postal services Novaya Pochta, Ukrposhta, Justin, as well as by the courier of Novaya Pochta. More details on the page «Shipping and payment».
Question: Can I return an item from a category Roibos within 14 days?
Answer: If the product from category Roibos for any reason upset expectations, you can return or exchange it within 14 days, provided that the product has not been used, the complete set of the goods is preserved, the branded packaging is intact and not damaged, there is a sales receipt of the My Chai store. More details on the page «Return»
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