Refund
We only want to please you with fresh Chinese tea and beautiful dishes. Therefore, we always meet them halfway. If the product has upset expectations for some reason, you can return it or exchange it within 14 days.
Return or exchange of teas, tea utensils, desserts, gift sets in the Miy Chay store is possible provided that:
- the product was not used;
- the complete set of the product (dishes) is saved;
- the original packaging is intact: there are labels, labels, stickers, sealed with film factory, warranty;
- there is a product receipt for the Miy Chay store.
PAY ATTENTION
Delivery for the return or exchange of the product is paid by the customer.
How do I get a refund?
If you paid for the order by bank card, we will credit the money by Bank transfer to the same Bank details within 3 calendar days after we receive the refund.
If the order was paid upon receipt of the order, you must send the parcel according to the data specified in the bill of lading. If you do not have one, please contact us:
