Refund and exchange
The company returns and exchanges goods of good quality in accordance with the Law «On Protection of Consumer RightsÆ
Terms of return and exchange
Return and exchange of goods is possible within 14 days after the buyer receives the goods.
Return shipping of goods carried out by agreement.
Return policy for good quality products
You can return or exchange an item if:
- the product was not in use and has no traces of use by the consumer: scratches, chips, scuffs, stains, etc.;
- the goods are fully completed and the factory packaging is preserved;
- all labels and factory markings are preserved;
- the product retains its presentation and its consumer properties.
According to the Law «On Protection of Consumer Rights», a company may refuse to exchange and return of goods of proper quality if they belong to the categories specified in the current List of non-food products of good quality, not subject to return and exchange.